Privacy Policy

1. Who We Are

edial.in ("we", "our", "us") is operated by Edial Infomedia, a company registered in Chennai, Tamil Nadu, India (Proprietor: Deenu Pathmanaban). This Privacy Policy explains how we collect, use, and protect your personal information when you use our website at https://edial.in.

2. Information We Collect

Information you provide:

• Account registration details: name, email address, phone number
• Institute listing information: institute name, address, description, photos
• Enquiry details submitted when contacting an institute
• Payment information — processed by Razorpay; we do not store card numbers
• Messages sent via the Contact Us form

Information collected automatically:

• IP address, browser type, and device information
• Pages visited and time spent on the site
• Referring URLs and search queries used to find us

3. How We Use Your Information

• To create and manage your account
• To display your institute listing to students
• To process payments for Featured Listings and Lead Credits
• To send transactional emails (OTP, payment receipts, enquiry notifications)
• To send optional weekly digest emails (you may unsubscribe anytime)
• To improve our platform and fix issues
• To comply with legal obligations

4. Payment Processing

All payments on edial.in are processed by Razorpay Software Private Limited, a PCI-DSS compliant payment gateway licensed by the Reserve Bank of India. We do not store credit/debit card details on our servers. Razorpay's privacy policy is available at razorpay.com/privacy.

5. Sharing of Information

We do not sell, rent, or trade your personal information. We may share data with:

• Razorpay — to process payments
• Brevo (Sendinblue) — to deliver transactional emails
• Google — for login via Google OAuth (if used)
• Law enforcement or regulators when required by law

6. Data Retention

We retain your account data for as long as your account is active. If you request account deletion, we will remove your personal data within 30 days, except where retention is required by law (e.g., financial records for 7 years under Indian tax law).

7. Your Rights

You may at any time: access the data we hold about you, correct inaccurate data, request deletion of your account, and unsubscribe from marketing emails. To exercise these rights, email us at admin@edial.in.

8. Cookies

We use session cookies to keep you logged in and to remember your preferences. We may also use analytics cookies (Google Analytics) to understand how visitors use the site. You can disable cookies in your browser settings.

9. Security

We implement industry-standard security measures including HTTPS encryption, hashed passwords, and access controls. However, no system is completely secure and we cannot guarantee absolute security of your data.

10. Contact

For any privacy concerns, contact us at:
Edial Infomedia · No.7a, 4th Street, Kovilambakkam, Chennai - 600129
Email: admin@edial.in